Support & maintenance
As a software company, we know that support and maintenance are just as important as developing the application itself.
That is why we offer a dedicated support and maintenance service focused on quickly and effectively applying updates, solving issues and advising you on the best possible solutions. The goal is to keep your application working optimally in the short and long term.
The benefits of working with ESBL
We do not just develop software; we guide the process too.
From the first design to delivery and every update after that.
Some work overlaps with our Hosting & Management service, such as optimisation, updates and performance monitoring.
This service focuses on your application, while Hosting & Management focuses on the environment where your application is hosted.
You are free to contact us at any time about updates or changes you want to make to your application. Whether it concerns changes to existing features or completely new functionality,
we discuss your needs with you and advise on the best solution. Then we update your application accordingly.
That depends on what we agree in the service level agreement. We offer different SLAs, defining when we are available and how quickly we respond to each type of request.
Want to improve and maintain your application without the hassle?
We are happy to take the time to advise you without obligation. Schedule a call or phone us directly: 020 - 210 1978
